NHS Open Space FAQs

Below is a selection of commonly asked questions about NHS Open Space and how to use the booking platform.

See here for additional information оn getting started with NHS Open Space
You can also view and download some useful guides on how to use NHS Open Space

Help topics:

How to use NHS Open Space - training and guides
NHS Open Space basics
Getting started
Setting up and making payments
Managing bookings and cancellations
Arriving on site and using rooms

How to use NHS Open Space - training and guides

We want to make sure that you are confident using our online booking system, and that finding and booking NHS space is a quick and easy process. We've gathered all our key training documents here for ready access.

You can find information on:

Getting set up on NHS Open Space
Introduction webinar
New user registration guide
New user registration video
As well as further information on managing users, making and managing bookings, and payment methods.

NHS Open Space basics

Getting started

Setting up and making payments

Managing bookings and cancellations

Arriving on site and using rooms

For properties managed by CHP:
Email: nhsopenspace@kajima.co.uk
Telephone: 0330 053 9501

For properties managed by NHS Property Services:
Email: customer.service@property.nhs.uk
Telephone: 0808 196 2045

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